Dell Xps Error Codes

my cd drive will not read anything on my Dell XPS M1330?

Ok, I read around about a lot of ppl cannot get your CD / DVD work on this laptop, and get the same error message (code 19), and tell you how to fix it for a few delteting reg. keys, but I can do this, but I do not I end up messing up and ruining my new laptop I got yesturday, so if someone can give a step by step on it, or a link to a good walk so it is very appreciated. If I could not just send a technician to fix it themselves, but if it is very simple i just might do it alone, also some tips on how to be safe about it please let me know.

This service is provided by Microsoft http://support.microsoft.com/kb/314060 # fixit4me is / should / Solve the problem for you. But also keep in mind that it may or may not fully resolve the problem, and I am not responsible for any damage done to your computer. I would try to read the site I sent you and try to find out as much information before attempting to do so. You should also make a backup before deleting keys Registry. That way, you can restore your computer to the previous state to fix the "alleged" does not work. Edit: To use the site you sent, look for the image of the coach and the words "Microsoft Fix It" is an automated service provided by Microsoft to automatically delete the registry keys to solve the problem caused by the error code 19.

Error with Dell XPS M1330

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