Dell Xps Not Charging Battery

I have a Dell XPS laptop keeps shutting itself off?

I know that the battery is not the problem its fully charged and is plugged into. Can I use it for a mintue then it turns off the waiting time is a time that is wrong with my laptop

If it is overheating, then it should turn right again. If he turns right back, then it is software problem. If it is software problem, do a factory restore or reinstall Windows. (Backup your data first the flash drive before doing this).

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