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Dell Xps Screen Blank
Virus a key generator?
I downloaded a vmware keygenerator of google … and when I tried to install it, Norton AntiVirus was telling me a trojan was blocked, and after a few minutes, I got a pop-up saying that my computer has a serious error and must restart. After restarting, my computer would not display the login screen of Windows, he just showed a blank screen in black, so I restarted my computer at least 4 times, but without success. Now I'm on my computer in Safe Mode, and I know what to do … please help! I'm using Dell XPS M1330 Vista Home Premium.
Download Malwarebytes and SUPERAntiSpyware, Malwarebytes first install, update and analyze your computer. continue scanning until you either a) do not have any more infections or b) is not the same still appears. Case B): SUPERAntiSpyware install / update and repeat the same process above. after the execution of these tests, you will need to check for viruses. Norton is OK, but I recommend the use of BitDefender free online scan. Jump to site there and run the free scan, delete all the entries of all the tools when you find them. Once cleaned update Norton. If you still have an infection bitdefender should give you the name of the infection, since the boards here and I can research how to remove this particular virus. http://www.rapidcomputerservicellc.com
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